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Terms of Service

Last Updated: 2nd October 2024

1. Acceptance of Terms

By accessing or using DragBin's services ("Services"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

You represent that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.

3. Account Registration

Accurate Information: You agree to provide accurate, current, and complete information during registration.

Account Security: You are responsible for maintaining the confidentiality of your login credentials and are liable for all activities under your account.

Notification: You must notify us immediately of any unauthorized use of your account.

4. Services Description

DragBin provides cloud storage, file sharing, document collaboration, and an in-built office suite with the following features:

  • Zero-Knowledge Encryption: All files are encrypted on your device before being uploaded.
  • Multi-User Business Accounts: Businesses can onboard up to 100 users under a single subscription.
  • Document Collaboration: Real-time editing and collaboration tools for teams.
  • DragBin DocSign: Secure digital signature platform with page-by-page analytics.

5. User Obligations

5.1 Acceptable Use

You agree not to:

  • Violate Laws: Use the Services for any unlawful purpose or in violation of any local, state, national, or international law.
  • Infringe Rights: Upload or share content that infringes on intellectual property rights or privacy rights of others.
  • Disrupt Services: Introduce viruses, malware, or any code that harms the Services or interferes with other users.
  • Unauthorized Access: Attempt to gain unauthorized access to other accounts or DragBin's systems.

5.2 Content Responsibility

Your Content: You retain ownership of all content you upload ("User Content"). You are solely responsible for the legality, reliability, and appropriateness of your User Content.

Compliance: You must ensure your User Content complies with all applicable laws and these Terms.

6. Intellectual Property Rights

DragBin IP: All rights, title, and interest in the Services, including software, logos, trademarks, and content provided by DragBin, are owned by DragBin or its licensors.

License Grant: DragBin grants you a non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms.

7. Payment Terms

7.1 Subscription Fees

Fees: You agree to pay all fees associated with your subscription plan.

Billing Cycle: Fees are charged on a monthly or yearly basis, as per your selected plan.

Taxes: All fees are exclusive of taxes, and you are responsible for any applicable taxes.

7.2 Payment Processing

Third-Party Processor: Payments are processed via [Payment Processor Name], and you agree to their terms and conditions.

Payment Information: You must provide valid payment information and keep it up to date.

7.3 Refunds and Cancellations

Refund Policy: All fees are non-refundable unless required by law.

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle.

8. Confidentiality and Data Protection

Confidential Information: Both parties agree to maintain the confidentiality of any proprietary information exchanged.

Data Protection Compliance: DragBin complies with GDPR and other applicable data protection laws.

9. Termination

9.1 By User

You may terminate your account at any time by following the account termination procedures within the Services.

9.2 By DragBin

We may suspend or terminate your access to the Services if:

  • You violate any provision of these Terms.
  • Required by law enforcement or government agencies.
  • Unexpected technical or security issues arise.

9.3 Effect of Termination

Upon termination:

  • Your right to use the Services ceases immediately.
  • We may delete your User Content, except where retention is required by law.

10. Warranties and Disclaimers

10.1 Warranties

Services Provided "As Is": DragBin provides the Services on an "as is" and "as available" basis.

No Warranty: DragBin disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10.2 Disclaimer of Liability

Limitation: DragBin is not liable for any indirect, incidental, special, consequential, or punitive damages.

Maximum Liability: DragBin's total liability shall not exceed the amounts paid by you to DragBin in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless DragBin, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from:

  • Your use or misuse of the Services.
  • Your violation of these Terms.
  • Your infringement of any intellectual property or other rights of any person or entity.

12. Compliance with Laws

You agree to comply with all applicable laws and regulations, including but not limited to export control laws and data protection regulations such as GDPR.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Country/State], without regard to conflict of law principles.

13.2 Arbitration

Mandatory Arbitration: Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration under the rules of the [Arbitration Institution].

Location: The arbitration shall take place in [City, Country].

Exceptions: Either party may seek injunctive relief in a court of competent jurisdiction for intellectual property infringement or confidentiality breaches.

14. Miscellaneous

14.1 Entire Agreement

These Terms constitute the entire agreement between you and DragBin regarding the Services and supersede all prior agreements.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Assignment

You may not assign or transfer your rights under these Terms without DragBin's prior written consent.

14.4 Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

15. Changes to Terms

DragBin reserves the right to modify these Terms at any time. We will notify you of significant changes via email or through the Services. Continued use of the Services after changes constitute acceptance of the new Terms.

16. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: [email protected]

Address: DragBin Inc., 1234 Cloud Street, Tech City, [Country]